Return Policy: Hello Shade

Returns

Start a return or exchange here.

We accept returns of unused and unworn sleeves purchased from our online store within 14 days of delivery. Initiate a return here.

To be eligible for a return, items must be returned in their original condition and packaging.

Please note:

• Customers are responsible for return shipping costs.
• Original shipping charges are non-refundable.
• Refunds will be issued to the original form of payment once the return has been received and inspected.

Items showing signs of wear, use, damage, or alteration are not eligible for return.

If your item arrives damaged or defective, or if you experience a quality-related issue, please contact us at hello@lowultraviolet.com, and we will work with you to resolve the issue.